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Comptoir des Dessous is:
40 brands
3193 articles
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The men underwear specialist
Order tracking
Returns
100 days
Free shipping from 2 articles ordered*
Free shipping
from 50 euros of purchase
in metropolitan France
Return of goods
Secure payment
Credit card, Paypal, Bank transfer

Confidentiality and protection of personal data

Through its personal data Protection policy, Comptoir des Dessous wishes to inform its users of the type of data collected, the use that will be made of them and their right to access, rectify or delete of the said data.

Comptoir des Dessous declares to be in compliance with the current regulations on personal data Protection.


Responsible for the treatment

Comptoir des Dessous informs that the data controller is the Heleana company providing users with the e-mail address contact@comptoirdesdessous.com, as well as the postal address: 5 rue Gutenberg 61200 Argentan - France.


Personal Data processed

As part of its service delivery, Comptoir des Dessous solicits personal data from its users. Comptoir des Dessous undertakes to collect only the data necessary for the delivery of its services and guarantees to implement all the necessary means to protect such data. The required data will be marked with the word "required" on the corresponding forms. The rest of the data will be communicated according to the user's goodwill.


The data can be collected through the registration forms of Comptoir des Dessous, but also by email, chat, telephone, related websites type social networks or events of type shows organized by Comptoir des Dessous or third parties. In the event that data is collected through third parties, the existing data Protection policy and the liability involved would be that of the third party.


The following data are collected: Surname, first name, billing postal address, delivery address, email, sex, date of birth, telephone, newsletter registration, order history.


Purpose of treatment

Personal data provided by users will be used only in connection with the use of the services proposed by Comptoir des Dessous, namely:
- Processing and shipping orders
- Provide users with quality content to help them find the products they are looking for


Transfer of data to third parties

Comptoir des Dessous undertakes to implement all the necessary means to protect the data of its users and to communicate this information only within the framework of the legislation governing its activity.


Retention time

The data collected will be kept for the time of use of the services proposed by Comptoir des Dessous up to 3 years maximum or until the user exercises his right of deletion or portability. At the end of the 3 years, the user will have to give his consent for the data to be kept.

Following the deletion of its profile by the user, Comptoir des Dessous will retain only the necessary data in the context of its legal and/or contractual obligations. Once the corresponding limitation period has passed, the data will be completely deleted.


User rights

The user may at any time exercise his or her right to access, rectify, or delete his or her data.
The execution of these rights can be carried out directly from the user's profile, which can also in case of doubt or technical concern contact Comptoir des Dessous at 5 rue Gutenberg 61200 Argentan (France), by email at contact@comptoirdesdessous.com or by phone at +33 2 33 36 41 86.


Security

Comptoir des Dessous informs its users that all necessary measures have been put in place, both at the technological and organisational level in order to ensure the safety of their personal data and to avoid loss, alteration, or non-authorized.


Data of minors

The insertion of personal data of minors will be carried out under the full responsibility of the user who guarantees the rights necessary for the disclosure of such information and undertakes to publish under no circumstances any content which may Harm a minor person.


Contact

Comptoir des Dessous makes available to its users the contact email contact@comptoirdesdessous.com as well as the phone number +33 2 33 36 41 86. A contact form is also available here.


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